Proactive Computer, Inc. (“Proactive,” “we,” “us”) provides Proactive, a personal agent, through our website, apps, browser extension, texting line, and related services (the “Services”). This policy explains how we collect, use, and share information through the Services.
Information we collect
Information you give us
- Account information, such as your name, email address, and password.
- Content you send us, such as messages, replies, and feedback.
- Information you store in the Services, such as logins, payment cards, addresses, and ID documents.
Information from your devices and accounts
Proactive reads information from the sources you allow, such as your messages, email, calendar, contacts, files, browser activity, screen, and notifications, and from accounts you connect, such as Google and Slack. When it does work for you, it may use those accounts and the information you store in the Services.
Information we collect automatically
- Usage information, such as the features you use and the actions Proactive takes.
- Device and log information, such as IP address, device type, operating system, browser, and time zone.
How we use information
We use information to provide, personalize, and improve the Services; to do work for you; to contact you; to keep the Services safe and prevent fraud and abuse; and to comply with the law and enforce our terms. We may also de-identify information and use it for any lawful purpose.
We don’t sell your information or share it for targeted ads.
Google user data
Proactive’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We don’t use information from Google Workspace APIs to develop, improve, or train general AI or machine learning models.
How we share information
- With service providers that help us run the Services, such as hosting, AI model, messaging, and analytics providers.
- With the people and businesses Proactive deals with for you, such as the recipient of a message or a store you buy from.
- With others when you direct us to or consent.
- To comply with the law, and to protect the rights and safety of anyone.
- As part of a merger, acquisition, financing, or sale of assets.
Cookies
We use cookies and similar technologies to keep you signed in, remember your settings, and understand how our website is used. You can block cookies in your browser, but some features may stop working. We don’t respond to Do Not Track signals.
Retention
We keep information as long as we need it to provide the Services, or longer if the law requires.
Your choices
You choose which sources and accounts Proactive can use, and you can disconnect them at any time. To access, correct, or delete your information, email us. Depending on where you live, you may have other rights over your information. We won’t treat you differently for using them.
Security
We take reasonable steps to protect your information, but no system is fully secure.
Vault entries, such as logins, payment cards, and ID documents, are encrypted on your device before they are saved or synced, and our servers store them only in encrypted form. AI models never see your passwords or full card numbers.
Proactive acts for you and can make mistakes, including actions you didn’t intend, such as sending a message or making a payment. Review its work, and keep your account and devices secure.
Children
The Services aren’t for children under 13. If we learn we have information from a child under 13, we’ll delete it.
Other websites and services
Websites and services we don’t run, including those Proactive uses for you, have their own privacy policies.
Where we process information
We process information in the United States.
Changes
We may update this policy. We’ll post changes here and update the date above. If you keep using the Services, you accept the updated policy.